The Adiuvet method is simple and intuitive, and if you have questions on our website you will find all the documentation along with the YouTube channel where you can get all the answers to your questions.
But if you want a personalized, fast and dedicated support that responds to you in 4 hours (during business hours), buy the 10-Ticket Package.
Through a dedicated channel, qualified and experienced personnel will respond to you.
Our technicians will support you in the use of the features you are not yet familiar with, explaining how they work or doing some standard actions for you.
Here are some examples:
- “Why does the system stop at this point and ask me for this data? Where should I enter it?”
- “How do you issue a credit note?”
- “How do I configure multi-level warehouses?”.
In less straightforward cases, the technician may contact you again to ask you for more information about your reported problem in order to promptly solve it.
The maximum commitment required for a ticket is fifteen minutes.
Choose the Technical Assistance Ticket package if you want to receive immediate and personalized information on the Adiuvet Method, if you have new employees to train, if you want to learn and explore more strategic aspects of the tool.
Note: the service is usually activated 3 working days after payment.